Online shopping is a convenience that many people enjoy, especially during a pandemic when shopping in person is more challenging. However, sometimes, you buy things online that do not match or meet your expectations. In this case, you need to return the items. While most online retailers accept returns, they may charge return fees.
These fees can add up and be frustrating for shoppers. The good news is that there are ways to minimize or eliminate these fees. Here are our top eight tips to avoid online return fees:
Kampus / Pexels | While online buying serves the convenience of buyers, the 'extra' return fee is something that they detest.
8. Thoroughly Read Return Policies Before Placing an Order
Before making a purchase, ensure you read the retailer's return policy. Some retailers have a more flexible return policy, while others have a stricter one. Knowing the terms beforehand can help you avoid any misunderstanding or oversights while returning the item.
7. Keep the Original Packaging
Retailers ask that you return the item in its original packaging. Keep the packaging and all provided labels throughout the return process.
6. Secure All Receipts & Order Confirmations
Make sure you keep the receipts or order confirmations of items. And, of course, the corresponding shipping receipts. You can use these documents to support your claim in case the retailer charges return fees.
5. Know the Timeline to Return Items
Be aware of the timeframe provided for item returns. Most online retailers allow up to 14 days for you to return your purchase. Make sure you return the item within the allowed return days. Know that the clock starts ticking from the day it arrives at your doorstep.
Lee / Pexels | First thing first: To avoid return fee surprises, make sure to thoroughly read the return policy.
4. Understand the Return Shipping Method
Some retailers require a return label, while others may need you to purchase your shipping label. Check the required process and the shipping cost before placing the return since shipping fees can add up pretty quickly.
3. Try to Resolve Issues With Customer Service
Before deciding to return an item, try reaching out to customer service to resolve any issues you encounter with your purchase. Who knows? You might find that the problem can be resolved without returning the item, thus saving you time and money.
2. Return Items Together
If you make multiple orders with the same retailer, try to return all your items in one shipment. Instead of separate shipments. This clever method will save you money on shipping fees and handling charges.
Cotton Bro / Pexels | To avoid extra return fees, make sure to stick to the timeline of returning the items.
1. Choose Retailers With No Return Fees
Check the retailer's return policy before making a purchase. Some online stores, such as Zappos, have a reputation for offering free returns. Such retailers can be beneficial for frequent online shoppers who need to return items regularly. So, it is a sane idea to go with them.
When shopping online, keep these tips in mind to avoid unnecessary online return fees. Shopping online can be more convenient than in-person shopping. However, it is vital that you know how to navigate the process. By following these eight tips, you can eliminate or minimize any out-of-pocket expenses related to the online return process.
